Diego “Degz” Arbiz Jr.

AI Systems Developer

• Design and develop AI-powered applications using Claude and other LLM APIs.
• Translate business requirements into scalable AI logic, prompt architecture and backend workflows.
• Engineer role-based, constraint-driven instruction frameworks to improve model reliability and consistency.
• Integrate AI systems with APIs, CRMs and automation platforms into end-to-end solutions.
• Test, evaluate and optimise AI outputs for accuracy and production-level performance.
• Architect reusable AI components and modular workflow systems, documented for maintainability.

Co-founder & Systems Lead

• Co-run a consultancy helping agencies and digital businesses scale through automation, CRM strategy and AI-enhanced funnel infrastructure.
• Supported multiple 6–7 figure client launches with system-driven growth models.
• Built and operate a commercial white-labelled CRM and marketing platform for the Philippine market across two pricing tiers, including local payment integration.
• Delivered systems for clients across real estate, insurance and debt relief, auto dealerships, coaching, education, hospitality and government.

Automation & AI Technical Specialist

• Built lead-nurturing and sales follow-up automation using GoHighLevel and LLM tooling.
• Developed end-to-end training and recruitment systems; managed membership and onboarding workflows.
• Implemented marketing automation to streamline internal operations and client communication.

Healthcare Advocate, Tier 2

• Tier 2 support for complex healthcare benefits, billing and prescription drug inquiries.
• Advanced guidance on formularies, medication tiers and coverage stages under regulatory compliance requirements.

Online Business Manager · Ecommerce Copywriter

• CRM administration, funnel and website builds, and email marketing for coaching, consulting and debt-relief clients.

Consultant · Customer Coach

• Onboarded and supported hotel properties through SaaS implementation.
• Troubleshot escalated issues and authored tutorials for the product knowledge base.

Inside Sales Solutions Specialist

• Sold software solutions into an assigned territory; ran high-level demos for line-of-business and IT decision makers.
• Generated pipeline through outbound campaigns; maintained forecasting against quarterly targets.

Technical Support & Customer Service

Technical support across desktop and mobile platforms, B2C service on the Comcast account, and earlier retail and broadcast roles. Full detail on request.

Sales Coach AI — AI pipeline layer

• Real-time sales coaching over live calls; monorepo with a Fastify API, Next.js client using live tab capture, and a BullMQ worker running Claude pipelines against call audio, backed by Postgres, Redis and R2.
• Built by a team of six; I own the AI layer — coaching pipelines and prompt architecture in packages/ai.
• Wrote the cue-evaluation harness gating coaching output against a scripted quality bar rather than manual review.
• 80 of 285 commits — the largest single contribution.

Scale With System CRM

• White-labelled sales and marketing platform for the Philippine market: CRM and pipeline, scheduling, funnel builder, course portal, unified inbox and local payment integration.
• Two commercial tiers with live paying customers.

Practical AI App Development — live training

• Free live weekly training taking complete beginners from an idea to a deployed AI application using AI coding agents.

Master of Business Administration

BS Business Administration — Financial Management